Front Desk Manager

We employ Bilingual English/Spanish Front Desk Managers in part- and full-time positions for our Phoenix Clinic locations.  To facilitate smooth operation of LCWC clinics, the Front Office staff make certain clients are greeted and attended to promptly, telephones are answered quickly, and the clinic lobby and reception areas are neatly maintained. Front Desk Manager will be responsible for managing the Clinic front desk area to assure patient contact is conducted in a professional, timely manner, and assure Front Office/Reception Staff coverage is optimized. Front Office staff responsibilities include patient intake and check out, and all tasks of the clinic which include answering phones, greeting arriving patients, assuring paperwork is complete, obtaining proper specimens, running pregnancy tests, reporting pregnancy test results, offering peer counseling, scheduling appointments, and entering patient data into the computer and providing follow-up with clients who have missed their appointments. Additional Front Office staff responsibilities include assisting Physicians, NP’s, RN’s, MA’s, and Nurse Manager as needed including chaperoning exams, filing, inventory control, and maintaining tidy and professional looking patient access areas.  Front Desk Manager will also open and close clinic office following established procedures.

Requirements: Front Desk Manager must be bilingual English/Spanish and have knowledge and experience in providing front office support in a fast-paced medical clinic. Front Desk Manager is a team player who is positive and outgoing, with a professional manner, honest character and can work at a fast pace while maintaining accuracy. Front Desk Manager possesses excellent oral and written communication skills, as well as possessing organizational and standard computer skills. Front Desk Manager must submit an application or resume, and complete orientation session and training program. 

Front Desk Manager must be committed to the sanctity of human life, express a commitment to the clinic’s life-affirming services, and have a desire to serve women in crisis. Front Desk Manager agrees to follow all Life Choices Women’s Clinic policies and procedures.